Privacy Policy

• Identity & travel: name, date of birth, gender, passport/ID details, nationality, frequent-flyer numbers.
• Contact: email, phone, billing/shipping address.
• Trip details: itineraries, preferences, special service requests.
• Payment: processed by our PCI-compliant payment provider (e.g., Stripe). We do not store full card numbers on FlyVnox servers.
• Technical: device info, IP, cookies, analytics events.
• Support: messages, call/chat records.

• Book and manage travel, issue tickets, handle changes/refunds.
• Customer support and fraud prevention.
• Legal & compliance (KYC, sanctions, tax).
• Improve our services (analytics, product development).
• Marketing (only with your consent where required; you can opt out anytime).

• Travel suppliers: airlines, consolidators, GDS/NDC platforms to fulfill your booking.
• Payments & fraud: payment processors, risk tools.
• Ops vendors: hosting, analytics, customer support platforms under contract.
• Legal: authorities or regulators where required by law or to protect rights.

Your data may be processed outside your country (including the U.S.). We use safeguards such as Standard Contractual Clauses where applicable.

We keep data only as long as needed for bookings, support, legal/accounting, and fraud prevention, then delete or anonymize.

We use technical and organizational measures (encryption in transit, access controls). No method is 100% secure.

We use necessary cookies for site function and optional analytics/marketing cookies (consent banner where required). Manage preferences in our cookie banner or browser settings.

Our services aren't directed to children under 13 (or under 16 where local law applies). Bookings for minors must be made by a parent/guardian.